WHAT TO EXPECT AFTER ORDERING
Your order has been accepted and is now waiting to be processed. You will receive an email confirmation with payment receipt once your credit card is approved. Payments are processed between Mon-Fri 9AM-5PM (EST). Orders placed over the weekend may not receive a payment confirmation email until Monday. If you used a PayPal account to pay for your order the payment should automatically be approved.
Packages are prepared for shipment usually within one week. Visit the SHIPPING page of our site to see our current lead time estimates. We build and test each machine individually and our ship times can often depend on the availability of components from different suppliers. If there is a back order on any components that results in delayed shipping of your order we will try to contact you asap.
A shipping label will be printed and you will receive an email confirmation with tracking information when the package ships. If you do not receive tracking information within one week feel free to contact us for information.
Please follow the owners manual that is included with your order. The MaxBlaster is a unique machine with intense output and performance capabities unlike other typical ozone machines. It is important to follow the instructions we outline in the manual for optimal results and long term value of your machine.
If you need direct assistance or faster shipping please contact us prior to or after placing your order. We try hard to satisfy each customer and their individual needs. Thank you!